TERMS OF SERVICE FOR HAUGLY
LAST UPDATED: 8 APRIL 2025

1. ​SERVICE OVERVIEW

This website (haugly.com), operated by [Haugly], provides cross-border sales of original “ugly-cute” style jewelry. Users must be at least 18 years old or have parental/guardian consent to place orders.

2. ​ORDERS & PAYMENTS

• ​Currency & Taxes: Prices are displayed in USD. Final charges may vary due to exchange rates, customs duties, or local taxes.
• ​Payment Methods: We accept credit cards, PayPal, [other methods]. Orders are valid only after successful payment.
• ​Inventory Notice: Out-of-stock items will be canceled via email, with full refunds issued.

3. ​SHIPPING & DELIVERY

• ​Delivery Time: International shipping takes 7-21 business days (delays may occur due to customs policies).
• ​Risk Transfer: Buyers assume all risks (e.g., loss, damage) once items are handed to the carrier.
• ​Customs Duties: Buyers are solely responsible for import duties and taxes. Unpaid fees may result in parcel return.

4. ​RETURNS & REFUNDS

• ​Return Window: Returns must be requested within 7 days of delivery (items must be unused and in original packaging).
• ​Non-Returnable: Customized, promotional items, and gift cards are non-returnable.
• ​Refund Process: Approved refunds will be issued to the original payment method within 10 business days.

5. ​USER RESPONSIBILITIES

• Reproduction, distribution, or commercial exploitation of website content (images, text, etc.) is prohibited.
• Illegal activities or fraudulent transactions through this site are strictly forbidden.

6. ​LIABILITY LIMITATIONS

• We are not liable for indirect, incidental, or consequential damages (e.g., loss of profits).
• Delays caused by force majeure (e.g., wars, natural disasters) do not constitute breach of contract.

7. ​GOVERNING LAW & DISPUTES

• ​Applicable Law: Governed by the laws of the Hong Kong Special Administrative Region.
• ​Dispute Resolution: Disputes shall first be resolved through good-faith negotiations. Unresolved issues may be submitted to arbitration in Hong Kong.

8. ​REVISIONS TO TERMS

We reserve the right to modify these terms. Revisions become effective immediately upon posting on the website.

CONTACT INFORMATION
Customer Service Email: info@haugly.com
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (GMT+8)